Frequently Asked Questions

Here are some of the most common questions we are asked.

If you have a question you don't see an answer to below, please contact us.

What is Chiropractic Care?

Chiropractic care is a patient-centred, non-invasive, hands-on, regulated health care profession focused on your spine, muscles, joints and nervous system.  Chiropractors use the best available evidence and their own clinical expertise to diagnose issues that affect your body's movement. 
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What is Chiropractic Education & Regulation?

Chiropractors' education covers anatomy and physiology of the spine that is more extensive than other medical professionals. Chiropractors are trained to diagnose issues relating to your spine, muscles, joints and to diagnose nervous system conditions related to your spine, muscles and joints. 
Chiropractors use non-invasive, medication-free, hands-on care to assess, diagnose and treat your conditions. 


Chiropractic is regulated by provincial statute in all provinces. Chiropractors along with medical doctors, dentists, psychologists, and optometrists have the legislated right and obligation to communicate a diagnosis and to use the title doctor. Each province has a regulatory college established by legislation in the same manner, and with the same structure and similar regulations, as the regulatory bodies for other health care professions. The regulatory colleges are responsible for protecting the public, standards of practice, disciplinary issues, quality assurance, and maintenance of competency. 

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When Should You Visit A Chiropractor?

There are various times throughout your life when you may want to visit a chiropractor. Chiropractors can help alleviate both long-term and sporadic pain helping you to live your best life. 
Many people visit chiropractors after accidents or injuries, for pain, strain and tension of joints (low back, pelvis, neck, hips, knees, ankles, feet, shoulders, elbows, wrists, hands & more), for tension headaches and migraines, due to arthritis, diabetes, or other chronic conditions, for spinal stenosis and even for depression or other mental health issues. 

Chiropractic treatments can help reduce the risk of workplace injury, improve your athletic performance, improve your flexibility, mobility or posture, and even help alleviate aches and pains during pregnancy. 

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Does Chiropractic Work?

The short answer is yes. 

The longer answer is: 
A 2019 U.S. study found that 65 per cent of patients who saw a chiropractor were less likely to use opioids than people who didn't, as reported in the journal of Pain Medicine (September 2019).  

Studies have shown people who receive chiropractic care are more likely to be physically able to work in a shorter duration of time. (Journal of Occupational Rehabilitation, 2016)
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Do You Bill Directly To Extended Health Care Plans?

Yes. We have the ability to bill directly to some Extended Health Care Benefit Plans. Your coverage may not be 100% and you may be required to pay a co-pay or deductible. Some plans, despite having coverage for Chiropractic and/or Massage, don't allow us to bill directly for you or won't pay us directly. In such cases you will have to submit for reimbursement yourself. 
 

Do You Bill As An Acupuncturist or Chiropractor?

We are required to bill as a chiropractor for acupuncture treatments done by a chiropractor. 

Do You Bill As A Physiotherapist?

No. Your physical rehabilitation and exercises have to be billed as chiropractic or kinesiology

I Missed My Appointment Again. Can You Just Bill My Insurance Company?

No. We cannot and will not bill your insurance company for any missed appointment fees.

You are responsible for those fees.

 

Are my Orthotics covered by my Extended Health Care plan?

I do not know.  Some plans cover some or all the costs. Some plans cover some of the costs every so many years.  Some plans do not cover orthotics cast and dispensed by a chiropractor.  Make sure you know ALL the details of what is covered and what is required to have coverage.  Some questions you should look into are, do you need a prescription? Who qualifies to give you that prescription?   Who can cast the orthotics? Who can dispense them? Do you require a manufacturers invoice before you are reimbursed?  These are just a few of the things you may need to know. We do not bill the Extended Health Care company for you.  You must pay first and we will try and give you all the paper work you may need. 

Are Braces covered by my Extended Health Care plan?

I do not know.  Some plans cover some or all the costs. Some plans cover some of the costs every so many years.  Some plans do not cover cost if sold to you by a chiropractor.  Make sure you know ALL the details of what is covered and what is required to have coverage.  Some questions you should look into are, do you need a prescription or letter of recommendation? Who qualifies to give you that prescription or letter?     These are just a few of the things you may need to know. We do not bill the Extended Health Care company for you.  You must pay first and we will try and give you all the paper work you may need.  We suggest you get pre-authorization from your Extended Health Care company first.   We can provide you with a letter detailing the why, the what and the cost for you to submit to the company.